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🧼How to clean cup inlet and scanner?

Follow these simple cleaning steps to keep cup scans accurate and your Smart Bin running smoothly.

▶️ Play short video tutorial

📖 Step-by-step guide:

1️⃣ Use the fat-free cleaning solution to remove grease and residue from the cup opening. Please use a slightly damp cloth or sponge to avoid excess moisture.

2️⃣ Spray a small amount of Glassex onto a clean, lint-free cloth. Gently wipe the glass plates until they are clear and streak-free.

Please keep the machine on during cleaning; the red light will help you check for stains on the glass.

🧽 Tips:

  • Get a soft cloth or sponge.

  • Use a cleaning solution that doesn’t contain grease and is suitable for the materials in the cup inlet.

  • Make sure you have a glass cleaner, like Glassex, for the glass plates.

🧼 Best practices:

✅ Make it part of your everyday routine

  • Always include scanner cleaning in your store’s daily cleaning protocol.
  • This keeps the process quick and consistent for all staff.

✅ Clean 1–2 times daily

  • Wipe the scanner glass plates at least once or twice a day, depending on how busy your location is.
  • For high-traffic bins, check the scanner more often to prevent residue build-up.

Just 2 minutes of care saves much more time later — and ensures guests won’t run into scanning issues or need extra help.

✅ Use the right method

  • Use a non-greasy glass cleaner (like Glassex) and a soft, lint-free cloth.
  • Never spray cleaner directly onto the scanner glass — always spray onto the cloth first.
  • Wipe gently in a circular motion until the glass is clear and streak-free.